Resetting forgotten passwords
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Resetting forgotten passwords
Solution:

If you forget your password, you can have it reset in one of three ways:

1. by answering your Secret Question using the MUnet Password utilities web page,

2. by visiting your campus support desk in person (bring your Miami ID card), or

3. by completing and mailing the the password reset request form (PDF format).

This case covers password reset procedure if you have forgotten your password for any of the following:

  • MUnet Password (myMiami, email, Niihka, etc.)
  • Oracle/Banner


Details:

To reset your MUnet Password (myMiami/email/Niihka) from the Password reset page

If you have set a Secret Question and Answer, you can create a new MUnet Password by answering your Secret Question using the MUnet Password utilities web page. If not, we strongly recommend you create a Secret Question/Answer pair once your password is reset.

To request a password reset at your campus Computer Assistance location

You can have the password reset by visiting your campus' computer assistance location, listed below. Make sure to take your Miami ID card with you.

Computer Assistance Locations

Oxford Campus:

IT Services Support Desk
IT Service Center
317 Hughes Hall, west wing
ithelp@miamioh.edu
(513) 529-7900

Hamilton Campus: Hamilton Campus Help Desk
304 Mosler Hall
hamhelp@miamioh.edu
(513) 785-3279
Middletown Campus: Middletown Campus Computing Center
001 Gardner-Harvey Library
(513) 727-3356
Luxembourg Campus: See the Student Activity Coordinator
or the Lab Assistant
(both located in the Chateau)
Voice of America Learning Center: VOA 113
7847 VOA Park Drive
Corner of Cox Road and VOA Park Drive
West Chester, Ohio 45069
VOAhelp@miamioh.edu
(513) 895-8869

To request a password reset off-campus

If you are off campus or are not able to visit one of these locations, you can download, complete and send in the password reset request form (PDF format)**

**Miami has a mandatory password change policy, where all users must change their password every six (6) months. Resetting your password using this form will allow you to change your default password to any acceptable value. However, using this form will not change your mandatory password change date; a password change will still be enforced six (6) months from the last official password change date.

Related Items:



Symptoms: change or forgot password emergency

Keywords: 1314 password reset, munet password, po password, e-mail mail email pass word problem

Applies To: Setting Up and Accessing Accounts


Solution ID: 040972654001314@kpol17 Last Modified Date: 02/11/2014 02:38:28 PM


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